Delivery

DELIVERY COSTS

UK Mainland Delivery

UK Standard Delivery – FREE

We want our delivery service to be as simple and straight forward as possible. And what better way to do that than have no delivery charge at all. Every order you place on shop.allrugbyworld.co.uk  that will be shipped to a a UK mainland delivery address or BFPO number will be delivered totally free of charge, no matter how many items you order. There is no minimum spend, just place your order, select UK Standard Delivery and let us do the hard work.

All Products: UK Standard delivery is normally shipped using Royal Mail 2nd Class or UK courier service unless noted in the product description.

On orders over £30 we may send items by Royal Mail Signed For or via UK courier service which will require a signature.

UK Fast Delivery – £2.50

If you need your order quicker within the UK then you use our fast service. Items will be dispatched by First Class and generally wil be shipped within 1 working day. We normally use Royal Mail First Class delivery for most items

Guaranteed Next Day – £10

If you need your order in a hurry within the UK then you can use our next working day delivery service. Items can also be delivered in the UK the next working day as long as they are ordered and paid before 12.00 hours (noon) (Mon-Friday).

We normally use Royal Mail Special Delivery™ Next Day deliver most items the next working day by 1pm on Mondays to Fridays for 99% UK (except public and bank holidays).  Royal Mail Special Delivery™ Next Day deliver by 5.30pm the next working day to certain remote locations.

Personalised Items

Certain items cannot be Guaranteed Next Day from order but only from dispatch such as personalised due to production times. Please check the description on these items to see if it is possible.

International Delivery

European (EU) Delivery – From £2.50

Austria, Belgium, Denmark, France, Germany, Ireland (Eire), Luxembourg, Netherlands (Holland), Monaco, Spain, Andorra, Belarus, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Georgia, Gibraltar, Greece, Hungary, Italy, Latvia, Lithuania, Malta, Moldova, Montenegro, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Sweden, Switzerland and Ukraine.

We have three levels of postage dependent on the value of the total order.

  • Europe (EU) Small Order (under £10): £2.50
  • Europe (EU) Medium Order (Between £10 and £30): £5
  • Europe (EU)  Large Order (Over £30): £10

Worldwide Delivery – From £3.50

US, Canada, Japan, Singapore, Hong Kong, Australia,New Zealand and South Africa. All other countries please contact us before placing an order.

We have three levels of postage dependent on the value of the total order.

  • Worldwide Small Order (under £10): £3.50
  • Worldwide Medium Order (Between £10 and £30): £7
  • Worldwide Large Order (Over £30): £15

Local Taxes & Import Duties

Please note that customers living outside the European Union may incur local taxes and import duties. The customer is solely responsible for the payment of any of these additional charges that may be imposed. Most countries have sensible duty levels allowing you to import items valued at up to a few hundred dollars without incurring import fees. However, there’s always the exception to the rule, duty levels can vary significantly, so please check with your country’s Customs and Excise office to find out more.

ESTIMATED DELIVERY TIMES

Standard Dispatch: 1-3 working days

Tain Brae World will endeavour to dispatch your order within 1 working day (Monday- Friday) but  within three working days after placing the order and payment has been received. If for any reason a delay is expected we will inform you. Items can also be delivered in the UK the next working day as long as they are ordered before 12.00 hours (noon) (Mon-Friday). Some personalised orders may take longer and these esitmated dispatch times are within the product descriptions.

Personalised Dispatch Lead Times 1-5 working days

The majority of our products are made to order so please check the individual items decription for dispatch times which can be anything from 1-5 working days normally.

Working Days

We operate Monday to Friday only, so weekends and holidays do not count in timescales quoted. Orders placed before 11am begin production that day (day 1), while orders received after this time begin production the following day. Orders placed on a Friday afternoon or over a weekend will begin production on Monday (day 1).

Delivery

Delivery times vary depending on your location. Please note during the busier times of year including Christmas, delivery times may take longer as delivery companies tend to have to deal with larger demand for their services. Where possible we will make you aware of any cut off times to ensure delivery takes place in time. You should add the following postage lead times to dispatch times  to get an accurate idea of when you’ll receive your item(s).

UK Mainland:  1 – 3 working days from dispatch

Orders are generally shipped using Royal Mail 2nd Class or UK courier service. The average delivery time to UK mainland with Royal Mail 1st Class is 2 – 3 working days from dispatch so allowing for your order to be processed the average time from you placing your order to it arriving with you is 2 – 5 working days. Please contact us if you have not received your order after 7 working days.

Europe: 3-5 working days from dispatch

Europe (EU) Small Order and Medium Orders are shipped using Royal Mail Airmail. Delivery aims are normally as follows:

  • 3 working days after dispatch to Western Europe
  • 5 working days after posting to Eastern Europe and postal subsidiaries (Islands and Principalities)

Europe (EU)  Large Orders are shipped to most countries in Europe are sent using Royal Mail Airsure® which ensures priority handling in the UK and abroad and offers an online tracking. For European countries where this service is not available orders are shipped using Royal Mail Signed For™.Airsure® is generally a day faster than standard Airmail. Which means the aim is:

  • 2 working days after dispatch to Western Europe
  • 4 working days after posting to Eastern Europe and postal subsidiaries (Islands and Principalities)

Please contact us if you have not received your order after 10 working days.

Worldwide: 2-7 working days from dispatch

Worldwide Small Order and Medium Orders are shipped using Royal Mail Airmail. Delivery aims are normally as follows:

  • 5-7  working days after dispatch to Worldwide

Worldwide  Large Orders are shipped to US, Canada, Singapore, Hong Kong and New Zealand via using Royal Mail Airsure®  which ensures priority handling in the UK and abroad and offers an online tracking.

Worldwide  Large Orders are shipped to South Africa and Australia using Royal Mail International Sign for™ which requires signature on delivery.

Airsure® is generally a day faster than standard Airmail. Which means the aim is:

  • 6 working days after posting to the Rest of the World

Please contact us if you have not received your order after 12 working days.

Please contact us if you would like a more accurate estimate based on your location but All Rugby World cannot be held responsible if deliveries take longer than these estimates.

Tracking Shipments

All tracking numbers for delivery where given  will be emailed to the customer to check on the delivery of their order.

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